device to forward inbound calls

[m***@gmail.com]

Please excuse my ignorance on this. I hoe this is the correct place to
post. I have about 30 toll free numbers that are currently routed to
users all over the US. They go to Blackberrys, cell phones, desk
phones, etc. Each person is supposed to handle a function for their
region of the country. I didn't implement this, but now I have to fix
it. The issue is, they need other people to cover for them, and that
person could be 2000 miles away on a completely different carrier. I
get little or no notice. It could also be someone got a cell phone
stolen. I need to be able to re-route the 1-800 numbers with no
advance notice, and change it back at the drop of a hat as well. I
want to move this in house at our corporate office. I want to have a
device that I can point a group of 1-800 numbers to, and then I
control what 10 digit number they are forwarded to. I'm willing to buy
what I need. At my corporate office, I currently have a older Nortel
Norstar PBX with 2 PRIs. I also have another multi use PRI that hits a
Adtran Atlas 550 which has a fax server and modem bank behind it. I
have free channels here, so it seems like a logical place to put any
new equipment. We use Nortel BCM 50s in most of our new small
installations, so there is a chance I could find one of those laying
around.
Does anyone have any tips for how I could accomplish this?

Thanks,
Matthew

[David Lesher]

....I need to be able to re-route the 1-800 numbers with no
advance notice, and change it back at the drop of a hat as well. I
want to move this in house at our corporate office. I want to have a
device that I can point a group of 1-800 numbers to, and then I
control what 10 digit number they are forwarded to. I'm willing to buy
what I need.

A) You get the 800 service from Kall8.com & redirect via their management
page. [I think you can redirect your existing numbers, but it may be a
PITA....]

B) Get a bunch of grandcentral.com numbers and point the 800's there.

In either case, the "device" you need is a browser.

[John L]

....I need to be able to re-route the 1-800 numbers with no
advance notice, and change it back at the drop of a hat as well.

This is a standard service from many 800 providers. Call up your
provider and see if they offer it. If not, switch to a provider who
does.

You could kludge this up yourself with a PBX and DIDs, but it should
be way easier to let the 800 provider handle it.

[m***@gmail.com]

Post by David Lesher
A) You get the 800 service from Kall8.com & redirect via their management
page.

Kall8 looks like it would do the job perfectly. MY current provider
reqires a phone call and 1 day lead time to make a change. Thanks for
for the tips. This looks like it will be much easier than trying to do
it in house.

[David Lesher]

Post by m***@gmail.com

Post by David Lesher
A) You get the 800 service from Kall8.com & redirect via their management
page.

Kall8 looks like it would do the job perfectly. MY current provider
reqires a phone call and 1 day lead time to make a change. Thanks for
for the tips. This looks like it will be much easier than trying to do
it in house.

Further, there will be zero transmission impairment this way. Any in-house
diversion scheme would likely add some loss.