TVA-50 Voicemail question (concerning LAN card e-mail capabilities)

[Roveer]

We had our installer put in the TVA-50 lan card so we could have our
voicemail's email to us. One of our users has a need to have the
voicemails emailed ONLY and not saved in his voicemail box. Is this
an option? Our installer says no, but I believe it may well be. Not
having any TVA-50 experience I'm asking here to see if any one else
knows.

To be clear, the user wants any voicemails that go into his mailbox to
be emailed to him (this works now), but then NOT SAVED in his
mailbox. He's so used to getting everything in his e-mail that's what
he'd like to have for his voicemail. He's not often in the office so
clearing out voicemail would be a PITA for him.

Thanks,

Roveer

[Carl Navarro]

Post by Roveer
We had our installer put in the TVA-50 lan card so we could have our
voicemail's email to us. One of our users has a need to have the
voicemails emailed ONLY and not saved in his voicemail box. Is this
an option? Our installer says no, but I believe it may well be. Not
having any TVA-50 experience I'm asking here to see if any one else
knows.
To be clear, the user wants any voicemails that go into his mailbox to
be emailed to him (this works now), but then NOT SAVED in his
mailbox. He's so used to getting everything in his e-mail that's what
he'd like to have for his voicemail. He's not often in the office so
clearing out voicemail would be a PITA for him.

Wow, it can be done, BUT you are taking a horrible chance.

You can do it in two ways.

1. Change his class of service to retain new messages for a shorter
time period, like one or 2 days. It can delete new messages in 1-30
days. Since he never will have heard them, you can still send them
out via e-mail, and then they will auto delete after x number of days.

2. Auto forward them into another mailbox after 5 minutes. His box
remaiins empty, but you still keep those messages in another box for
backup. You can still retain them for a 1-30 day period or forever.

Make sure he upgrades the software and you can record conversations as
NEW messages when you modify the record messages flag. Now with the
LAN card, a conversation gets emailed at the end of the call :-)

Carl

[Roveer]

Post by Carl Navarro

Post by Roveer
We had our installer put in the TVA-50 lan card so we could have our
voicemail's email to us.  One of our users has a need to have the
voicemails emailed ONLY and not saved in his voicemail box.  Is this
an option?  Our installer says no, but I believe it may well be.  Not
having any TVA-50 experience I'm asking here to see if any one else
knows.
To be clear, the user wants any voicemails that go into his mailbox to
be emailed to him (this works now), but then NOT SAVED in his
mailbox.  He's so used to getting everything in his e-mail that's what
he'd like to have for his voicemail.  He's not often in the office so
clearing out voicemail would be a PITA for him.

Wow, it can be done, BUT you are taking a horrible chance.
You can do it in two ways.
1.  Change his class of service to retain new messages for a shorter
time period, like one or 2 days.  It can delete new messages in 1-30
days.  Since he never will have heard them, you can still send them
out via e-mail, and then they will auto delete after x number of days.
2.  Auto forward them into another mailbox after 5 minutes.  His box
remaiins empty, but you still keep those messages in another box for
backup.  You can still retain them for a 1-30 day period or forever.
Make sure he upgrades the software and you can record conversations as
NEW messages when you modify the record messages flag.  Now with the
LAN card, a conversation gets emailed at the end of the call :-)
Carl

Carl,

Thanks a million. I think option 2 is a better approach as the
messages will be retained in case something goes wrong. I just wish
my installer had this insight. All I got from him is "can't be
done". I knew better.

Roveer

[Carl Navarro]

Post by Roveer

Post by Carl Navarro

Post by Roveer
We had our installer put in the TVA-50 lan card so we could have our
voicemail's email to us.  One of our users has a need to have the
voicemails emailed ONLY and not saved in his voicemail box.  Is this
an option?  Our installer says no, but I believe it may well be.  Not
having any TVA-50 experience I'm asking here to see if any one else
knows.
To be clear, the user wants any voicemails that go into his mailbox to
be emailed to him (this works now), but then NOT SAVED in his
mailbox.  He's so used to getting everything in his e-mail that's what
he'd like to have for his voicemail.  He's not often in the office so
clearing out voicemail would be a PITA for him.

Wow, it can be done, BUT you are taking a horrible chance.
You can do it in two ways.
1.  Change his class of service to retain new messages for a shorter
time period, like one or 2 days.  It can delete new messages in 1-30
days.  Since he never will have heard them, you can still send them
out via e-mail, and then they will auto delete after x number of days.
2.  Auto forward them into another mailbox after 5 minutes.  His box
remaiins empty, but you still keep those messages in another box for
backup.  You can still retain them for a 1-30 day period or forever.
Make sure he upgrades the software and you can record conversations as
NEW messages when you modify the record messages flag.  Now with the
LAN card, a conversation gets emailed at the end of the call :-)
Carl

Carl,
Thanks a million. I think option 2 is a better approach as the
messages will be retained in case something goes wrong. I just wish
my installer had this insight. All I got from him is "can't be
done". I knew better.

Tell him next time to RTFM. THere is no such answer as "CAN'T".

If he's going to install Panasonic, he ought to at least understand
it. Why do you suppose they make a COS option?

Carl

[Roveer]

Post by Carl Navarro

Post by Roveer
We had our installer put in the TVA-50 lan card so we could have our
voicemail's email to us.  One of our users has a need to have the
voicemails emailed ONLY and not saved in his voicemail box.  Is this
an option?  Our installer says no, but I believe it may well be.  Not
having any TVA-50 experience I'm asking here to see if any one else
knows.
To be clear, the user wants any voicemails that go into his mailbox to
be emailed to him (this works now), but then NOT SAVED in his
mailbox.  He's so used to getting everything in his e-mail that's what
he'd like to have for his voicemail.  He's not often in the office so
clearing out voicemail would be a PITA for him.

Wow, it can be done, BUT you are taking a horrible chance.
You can do it in two ways.
1.  Change his class of service to retain new messages for a shorter
time period, like one or 2 days.  It can delete new messages in 1-30
days.  Since he never will have heard them, you can still send them
out via e-mail, and then they will auto delete after x number of days.
2.  Auto forward them into another mailbox after 5 minutes.  His box
remaiins empty, but you still keep those messages in another box for
backup.  You can still retain them for a 1-30 day period or forever.
Make sure he upgrades the software and you can record conversations as
NEW messages when you modify the record messages flag.  Now with the
LAN card, a conversation gets emailed at the end of the call :-)
Carl

Carl,
Thanks a million.  I think option 2 is a better approach as the
messages will be retained in case something goes wrong.  I just wish
my installer had this insight.  All I got from him is "can't be
done".  I knew better.

Tell him next time to RTFM.  THere is no such answer as "CAN'T".
If he's going to install Panasonic, he ought to at least understand
it.  Why do you suppose they make a COS option?
Carl- Hide quoted text -
- Show quoted text -

You said it well. I had a distinct feeling that they weren't keeping
up on their knowledge. That's why I posted here. Your answers have
already told me that the Panasonic products are good products, but you
need a good installer to take advantage of the system. I think I've
already put them on the spot by providing Yes responses to their No
answers..

Roveer