Line monitoring

[Terry]

Need some ideas. Have a customer with a requirement to monitor/ record calls
on POTS lines. Not more than 20 lines. Would like a default to start
recording when the line goes of hook. Or when commanded. Controlable on a
network with monitor/recording on a PC. Multiple lines at once.

TerryS

[Robert Bonomi]

Post by Terry
Need some ideas. Have a customer with a requirement to monitor/ record calls
on POTS lines. Not more than 20 lines. Would like a default to start
recording when the line goes of hook. Or when commanded. Controlable on a
network with monitor/recording on a PC. Multiple lines at once.

The big voicmail/answering equipment companies have exactly this kind of stuff.
Usually built around various Dialogic boards.

Look for the folks that sell to the stock/commodities brokerage industry.

"Octel" is one name that comes to mind.