firmware download problems Avaya 2420 telephone

[SamH]

Hi, all,
Okay this will be a strange one.

I am hoping there is some way to disable the function on the 2420
telephone set that makes it try to download updated firmware.

Why would I want to do this?

I am running an unsupported arrangement: I have 2420 telephones
extended from a PBX via MCK IP Extenders.

Usually works fine, BUT somehow one or more phones try - for reasons
unknown to me - to download new firmware, then the MCK ports get locked
up, and the only way to 'fix' it is to plug a known good 2420 directly
into the PBX.

Here's the catch: the PBX in *not* a Definity or ACM; it is an Avaya IP
Office.

The MCK Extenders shouldn't care - they don't really talk to the PBX,
just the telphone and the PBX digital station port. I guess, though,
that on a Definity the port handles the firmware download, and the MCK
isn't getting what it expects from the port.

To avoid this, I would like to somehow AVOID having the sets
auto-update.

I know this is a longshot, but any ideas would be appreciated.

- Sam Hodgeman

[ivan greaves]

Sam,

To my knowledge all Avaya digital phones require this download when,
periodic background maintainance routines are performed which you can't
touch or a parameter in the system is changed that materially affect
the phone. Long and the short of it every now and then it will try to
do the parameter download. Have you considered using IP phones, 46xx
series (largely private network viable) or even IPSoftphone. I use
Softphone from home 2Mb, over a VPN, through firewalls etc. It is not
complete toll quality but very useable.

[Ted]

I am off this week, but I believe that it can be turned of in the Avaya bcms
on a phone by phone basis.

Post by SamH
Hi, all,
Okay this will be a strange one.
I am hoping there is some way to disable the function on the 2420
telephone set that makes it try to download updated firmware.
Why would I want to do this?
I am running an unsupported arrangement: I have 2420 telephones
extended from a PBX via MCK IP Extenders.
Usually works fine, BUT somehow one or more phones try - for reasons
unknown to me - to download new firmware, then the MCK ports get locked
up, and the only way to 'fix' it is to plug a known good 2420 directly
into the PBX.
Here's the catch: the PBX in *not* a Definity or ACM; it is an Avaya IP
Office.
The MCK Extenders shouldn't care - they don't really talk to the PBX,
just the telphone and the PBX digital station port. I guess, though,
that on a Definity the port handles the firmware download, and the MCK
isn't getting what it expects from the port.
To avoid this, I would like to somehow AVOID having the sets
auto-update.
I know this is a longshot, but any ideas would be appreciated.
- Sam Hodgeman